Return Policy

As Melibera.com, we do our best for 100% customer satisfaction in the services we provide. However, you may want to cancel your service for different reasons.

If you want to cancel or return your service within 14 days after the purchase, you must send your request to us via the support request. After your return and cancellation request, your request will be processed and your service will be canceled and your refund will be processed.

Refund process is valid only for hosting services. Refunds cannot be made for renewal, Server service, Server hosting service, SSL Certificate and Web design services, even if you stop using your service.

After your return request is received, the refund process is carried out within 1 week. For payments made by card, the refund process may be delayed due to your bank, depending on your bank.

No refunds will be made in case of illegal content hosting and abuse of the service.