Wordpress maintenance service is a service provided by us to control your websites. With this service, your websites are regularly checked by us and any problems are immediately intervened. In addition, when you want to update information on your website or make a change in the package details, it is sufficient to inform us of the action to be taken.
What is site activity control?
Site activity control includes checking your website regularly during working hours. In case of an error on your website, it is aimed to immediately intervene and solve the problem.
What does the Wordpress information update service include?
Wordpress information update service includes operations such as updating the address on your website, updating the phone, making changes in the articles.
How many times can I use the WordPress site migration service?
There is a fair usage quota in site migrations. The move is calculated as x2 in the month you bought it. For example; If you have purchased a 12-month package, you can request site migration 24 times within 1 year.
My WordPress site is hosted by a different company, can I still get service from you?
Regardless of the company hosting your website, you can purchase maintenance service from us. You need to send us your wordpress admin panel user information and hosting control panel information via the post-purchase support request.
My WordPress site is hosted on melibera.com, what should I do if I purchase maintenance service?
If your website is hosted on melibera.com, you only need to submit your wordpress admin panel information through the support request. After you submit the information, your transactions will begin.
What happens if I don't renew the WordPress Maintenance service?
If you do not renew your WordPress maintenance service, it will be stopped to be checked by us and the weekly backups taken by us will be deleted after 7 days have passed from the service period.
Do I need to renew regularly?
Since the service includes weekly backups and regular activity checks, we recommend regular renewal of your service. If the renewal is not made, the process is stopped.
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