By creating a post-order support request, you must submit the server information and site addresses required for transportation.
How long does the migration take?
Migration processes are usually completed in 1 - 24 hours depending on the workload, number of sites and site size.
Is there anything that needs to be done by me after shipping?
In rare cases, software incompatibilities may occur on websites that use special software or special configurations. In such cases, we inform you by contacting you and request you to check your software.
Which service should I choose for my subdomains?
Subdomains are counted as sites. For example, if you have 1 site and 4 subdomains; You have to choose the 5-pack transport package.
Do you ship mail?
We transfer mails during the migration process, but you need to contact your server company for setup on outlook and other devices. If your server service is on melibera.com, we also help you with the installation.
I have only one site, but which package should I choose over 15 GB?
In the migration service, each site is considered as 15 GB. For more than 15 GB, you need to choose the next service.
What are the payment methods?
You can pay by debit card, credit card, virtual cards, money order and EFT.
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